FAQ's

What makes your teddy bears special?

We are a traditional teddy bear shop with over 40 years of history, specialising in high-quality, collectible, and heirloom teddy bears. We carefully select each bear for its craftsmanship, character, and lasting appeal—making them perfect for gifts, keepsakes, and collectors alike.

Do you sell collectible teddy bears?

Yes, we stock a wide range of collectible teddy bears from world-renowned makers including Charlie Bears, Isabelle Lee, Steiff, and Teddy Hermann. These bears are designed to be treasured for years to come.

How are your teddy bears packaged?

We take great care in packing every order. Each teddy bear is carefully wrapped and protected to ensure it arrives in perfect condition—whether it’s a special gift or a treasured keepsake. We understand how important these moments are and pack every parcel with care and attention.

Are teddy bears a good gift?

Teddy bears are one of the most timeless and meaningful gifts you can give. Whether for a newborn, birthday, or special occasion, they offer comfort, sentiment, and a lasting reminder of a special moment.

How do I clean and care for my teddy bear?

To keep your teddy bear looking its best, gentle care is recommended. We’ve put together a helpful guide with tips on cleaning and maintaining your bear so it can be loved for years to come.
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Do you have a physical store?

Yes, we are located in Hobart, Tasmania. Our store has been a much-loved destination for over 40 years, offering one of the largest ranges of teddy bears and soft toys in Australia.

What if my question isn’t listed here?

We’re always happy to help. Please contact us via the Contact Us page, phone (03) 6234 7716, or email bears@theteddybearshop.com and our team will assist you.